Demand Planning Supervisor

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Demand Planning Supervisor

Department: Marketing
Location: Phnom Penh, Warehouse 04

Main Responsibilities

– Demand Forecasting:Develop and maintain accurate demand forecasting models, integrating business intelligence, and forecast data from sales, marketing, finance, and other relevant departments.

– Sales & Operations Planning (S&OP):Implement and oversee the S&OP process to ensure alignment between demand forecasts and inventory planning.

– Order Forecasting:Manage order forecasts for both new and existing products to ensure the right quantities are planned for production and distribution.

– Customer Coordination:Collaborate closely with key customers to ensure supply planning meets their needs, while ensuring service levels consistently meet the company’s KPI of 90%.

– Process Improvement:Continuously enhance demand planning processes and tools to improve forecast accuracy and efficiency.

– Inventory Management:Analyze and manage inventory levels in line with the company’s guidelines and policies, maintaining optimal stock levels.

– Order and Supplier Management:Prepare monthly order forecasts for approval, place POs with suppliers, and track shipments to ensure timely delivery.

– Supplier Communication:Follow up with suppliers on pending POs and ensure shipping documents are obtained in a timely manner for clearance. Liaise with the logistics department to ensure efficient clearance processes.

– Warehouse Coordination:Collaborate with the Warehouse Supervisor/Manager to monitor daily inventory status, including expiration dates, short shelf-life products, and high/low inventory levels.

– Quality Control & Complaints:Handle supplier complaints related to product quality issues, including spoilage, damage, short shelf life, or incorrect product deliveries.

– Reporting:Prepare and present monthly demand planning and inventory reports, providing insights to the management team.

– Stock & Shipment Reporting:Generate weekly reports on stock levels and shipment status, alerting the sales team about low/high inventory and adjusting shipments as necessary.

Requirement

Education:

Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.

Experience:

At least 3-5 years of experience in demand planning, inventory management, or a similar role, preferably in the [industry, e.g., FMCG, retail, manufacturing].

Proven experience in implementing and managing demand forecasting and S&OP processes.

Skills:

Strong analytical skills with the ability to interpret complex data and make informed decisions.

Proficiency in demand planning software (e.g., SAP, Oracle, or other ERP systems) and advanced Excel skills.

Excellent communication skills, both written and verbal, with the ability to collaborate effectively across departments and with external stakeholders.

Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.

Attention to detail and a proactive approach to identifying and resolving potential issues in the supply chain.

Knowledge:

Solid understanding of inventory management, supply chain processes, and forecasting methodologies.

Familiarity with S&OP and its application in a fast-paced, dynamic environment.

How to apply

  • Interested candidates may submit your applications to
    – Email: recruitment@hhkinternational.com.kh
    – Tel: 011 555 937/069 705 688
    – Telegram: 011 555 937
    – Website: https://www.hhkinternational.com.kh